Refund policy

Return & Refund Policy

Last Updated: July 2026

At UrbanHarbor98, customer satisfaction is our highest priority. We proudly offer Free Returns & Refunds within 30 Days of delivery.

Return Eligibility

To qualify for a return:

• Products must be unused, unworn, and in their original condition.
• Original packaging must be included.
• Proof of purchase is required.

Free Return Shipping

We provide free return shipping worldwide on all eligible returns.

Refund Process

Once your returned item has been received and inspected, approved refunds will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days after delivery. We will gladly provide a replacement or issue a full refund at no additional cost.

Order Cancellation

Orders may be cancelled before shipment. Orders that have already shipped remain covered under this Return & Refund Policy.